Last night I attended the Champion Canterbury Business Awards and to see four of our client Companies as finalists with 3 of them winning significant awards including the Supreme Award by tech company Seequent.
I was particularly proud of The Link Engine Management Ltd team who won the “Champion Manufacturer/ Producer Award. I am lucky enough to Chair the Board of this growing tech company full of clever people.
Reflecting on the evening brings me back to our Core Purpose which is to support leaders and businesses to thrive and stay ahead of competition, disruption and change.
Congratulations to the Chamber of Commerce for a great evening and congratulations to Link Engine Management, Christchurch Airport, Foot Science and Seequent for their achievements and for trusting us to support them on their journey to success.
One of the biggest challenges and frustrations that business leaders have in 2018 is how to execute their Strategic plan to ensure the future success of the business. Over the last 18 months we have conducted in depth surveys with 161 business leadership teams across New Zealand, Australia & the USA asking them 35 key questions over a 2 hour gap analysis assessment.
When it comes to Disciplined Execution the basics really count and the surveys highlighted a common gap in four areas as highlighted by the data;
- Role Clarity: 110 (68%) of the 161 teams interviewed had not clearly documented who was accountable for key roles in the business & how their performance would be measured. It stands to reason that if there is no real role clarity then there will be overlaps in effort, low levels of accountability & frustrations. In many cases roles had not been updated as the team grew, head count increased and the company evolved. Putting in the effort to document and get clarity on roles and measurements makes a huge impact and is an engaging discussion to have as a team.
- Consequences: 106 (66%) of the 161 teams had staff that did not know the consequences for achieving (or not achieving) the performance standard required for their role. Without praise and recognition for great work (catch people doing things right) there is no incentive to go above and beyond. Likewise if poor performance is not confronted it becomes hard to perform as a team and good people leave due to the mediocrity that is tolerated. These topics should be discussed as a team so there is clarity which will in turn lift engagement. (See “The Power of Consequence”).
- Meetings: 117 (73%) of the 161 teams did not conduct well-structured “execution meetings” with team members on a weekly basis. Most leaders hate meetings and their team members hate being part of them. Yet if you lead people you need to be excellent at leading engaging team meetings that allow you to live your culture. What makes a great meeting? Respect for time, never cancelled, clear team rules, being prepared, having each attendee speak to their numbers, a review of results, clarity on future actions, updates on strategic actions/projects, documented decisions (who, what, when), core value stories, connection & fun as a team. A clear cadence of meetings will make a huge impact on team engagement, execution and will maintain momentum.
- Quarterly Reviews: 132 (82%) of the 161 teams did not review their performance against their strategy and then update and communicate the strategic direction every quarter (90 days). Most Companies have a strategic plan that is reviewed annually or bi-annually but few review and update progress quarterly. It is a static plan. This quarterly review is a key meeting that drives reflection, lessons learnt, measures numbers and progress and allows the plan to iterate and remain highly relevant. A quarterly review every 90 days is a real game changer.
I have worked with hundreds of good leadership teams over the last 10 years and whenever these four game changers are implemented execution, engagement and accountability really starts to lift and it doesn’t cost anything. The team lifts to another level. It requires the CEO to refocus on several important things that will make a huge impact. Below are two short videos on these topics.
My website: www.kendalllangston.com
Enjoyed presenting “consultant of the Future at UC today as part of the Executive Leadership Programme.
A short video with Top 50 Global Leadership Expert John Spence on how we each approach Executive Leadership Coaching. There are many approaches to coaching but without doubt if you get the right fit the impact it makes to your effectiveness as a leader is significant. John has been coaching for many years and his approach, although similar, is different to mine.
I learnt through my career as an Army Officer the importance of coaching, mentoring and guiding and was lucky enough to have some very good leaders invest their time with me. Years of practical leadership followed by some post graduate study at Cornell University in the High Performance Leadership space allowed us to develop our framework that we use to work with many to the top CEO’s, Sports leaders and emerging leaders in New Zealand, Australia and the USA.
Check out this short video.
A short video with Top 50 Business Influencer John Spence discussing our philosophy on Strategy Execution. Easily one of the biggest challenges in business today is to actually execute the plan that will ensure future success in your business. This is core business for us and is a key reason that John Spence partners with us to deliver this valuable service to his key clients. We work with performing companies all over New Zealand, Australia and the USA, companies that want to pivot/change so they thrive (not survive) in the future.
Check it out and let me know how you execute.
We recently hosted business thought leader John Spence here in New Zealand and I took some time to ask him what he is seeing in the market place since we were together in November 2017. This short video outlines the discussion.
What are the trends & issues you are seeing as a Business leader?