A video discussion with top 100 Leadership thought leader John Spence in Florida ,USA.
A video discussion with top 100 Leadership thought leader John Spence in Florida ,USA.
How do the top performing teams in the world stay at the top of their game? Sports teams, racing teams, leading brands, innovative teams, military teams and many others? What do leaders at the top of their game do to stay at the top? What does this mean for business?
Right now things in business are going pretty well. There is uncertainty in the medium and longer term as to what is going to happen in money markets, commodity markets, the Chinese/US or EU economies. There is a lot of technology disruption starting to show up on the fringes of even the least tech savvy industries. Change is coming and whether it is disruption, a softening economy, a total global meltdown or even a major political event we will all need to navigate it.
The RESULTS Group work with good companies and proactive leaders who want to get better at what they do. Our clients tend to be the long term brands that over decades have performed exceptionally well. They are actively seeking to stay at the top of their game.
In the next 5-10 years all of us leading (me included) are going to face more change than the world has seen in the last century. It will be fast, ongoing and relentless and will be an exciting and challenging time to lead. Some commentators say we are in year 2 of a 35 year technology disruption. How true is this and how will it affect our own business is open to interpretation but we are all starting to see the wave of change.
To stay at the top in any professional environment there is a need to develop a culture of continuous learning. If we look at the All Blacks (the most successful global high performance professional sports team/brand with a winning record of 86%, two back to back world cups & recently voted the best team in the world across all codes). In James Kerr’s book “Legacy: What the All Blacks can teach us about the business of life” you will see Chapter 2 is entitled “Adapt”. In essence the commentary is all around “When you are at the top of your game, change your game.” This is about changing consciously before you need to, in order to stay ahead of the competition and to remain the best of the best. To keep an edge or a sustainable point of difference.
I like to refer to the term “pivoting”. I saw this in action during some work I recently did at the University of Florida, assessing entrepreneurial engineering teams and the projects they were completing for private business. They were presenting what they had achieved and were seeking feedback so they could iterate and improve their project. They were seeking a “pivot” through good insights and application of ideas.
The best leaders and companies we work with are already pivoting at a time when they are performing well. They know through experience that the good times won’t last. To stay ahead of their competition and to navigate change they must understand what success continues to look like. How do they do this?
Those CEO’s proactively keeping ahead of the crowd prioritise the following;
This all sounds simple (and it is) but it is not easy. It takes focus, good strong proactive leaders committed to ensuring the important things happen and not just the urgent things of modern business. It is about going beyond reactive firefighting and consciously picking & executing the plan for/route to success.
Staying at the top of your game is about changing before you are forced to change. This means having a good team committed to getting incrementally better at what they do.
It is about confidence and momentum.
Just start the journey.
I am lucky enough to work with a number of very effective professional leaders (Chief Executives, Founding/Managing Directors & Board Chairs) as they seek to perform & stay at the top of their game. These people are leading high performance teams and growing influential brands.
Most leaders find the reality of leading to be a lonely place. Many seek a confidential sounding board that helps and supports their thinking in a supportive coaching environment away from their work place, their work team & their Board of Directors. They are looking to invest in themselves and in doing so the health and well being of those people and organisations they lead.
Whilst specific situations vary there is always a start point of seeking to be better at leading themselves. It kind of stands to reason that if you can’t lead yourself extremely well then there is no way you will lead others at a high level. There has to be be balance. Often while sitting and listening to a CEO articulate an issue, situation or people problem they face they will say “You know what just saying that out loud has given me the clarity I need to make the decision.” The process of reflection is a powerful leadership tool so how do you make it part of what you do?
Reflection is a critical skill for any leader to have and it is always among the first few things that are discussed when leaders seek personal development. In fact there is a considerable body of research that backs this up. This article from HBR: Want to be an Outstanding Leader? Keep a Journal outlines just how powerful this tool is. It has some great suggestions and methodology and online there are many more such articles.
I have personally kept a reflections journal (pictured above) for the last 4 years. It provides insights, clarity and decisions for me as a CEO & consultant;
Like all habits it initially takes disciplined focus to carry your notebook and to set aside regular time to reflect. Supporting other leaders to do this also takes time. Some are naturally good at it, whilst others need help to be able to see that bigger picture & what is really going on. Over time this becomes just part of who we are and what we do. Over time these CEO’s use the same skills to help individuals and teams within their organisation to reflect, learn and grow. The best leaders are the best managers, mentors & coaches. The best leaders develop other leaders.
In this space the focus needs to be on behavioural competencies rather than technical ones. CEO’s will always talk about people (developing others, supporting them with change, altering behaviours, dealing with poor performance, developing a great culture, getting others to step up, building a sense of team) and the softer skills rather than the technical skills. This tends to be because we get taught technical skills all through life, education & work but no one teaches us the soft/people skills unless we are lucky enough to have good mentors, teachers or a work environment that invests heavily in leadership development. They are always seeking to develop their skills as a generalist leader rather than those of a technical specialist.
The role of a leader is to disrupt business as usual & to grow the capability and capacity of people and the organisation. Reflection is a critical tool in self development and the leadership & influence of others.
How do you reflect?
I am often asked what we do and why we do it. A few weeks back I spent some time working with my good friend & Leadership Expert John Spence in Florida. We took the opportunity to shoot a few videos and I thought it was time to articulate this starting with this Introduction to The RESULTS Group.
Why do we do what we do?
The RESULTS Group exists to make an “intentional difference” to peoples lives. We love what we do and are very good at it. We work with leaders across many organisations and industries as they seek to make a true difference in their lives and the lives of those they lead. We work with good companies seeking high performance results. We keep them ahead of disruption and support them to grow capability and capacity……to execute the important things. The connection we have with people inspires us to go that little bit further, to do what it takes to make a significant impact on people and the organisations they choose to lead and to be part of.
Our Mission (Big Hairy Audacious Goal) is to disrupt Business Advisory (to redefine Advisory in a good way) by 2020 for High Performance Businesses and Leaders.
What gets under our skin?
We hate that Advisers provide average advice and charge a lot of money. We are sick & tired of the fact that the advice is generally just Accounting advice from people who have no understanding of how to implement change or to apply the advice to real life situations. These same people are being significantly disrupted in their own industry and are often not living what they are teaching.
Other advisers make it a dark art and seek to charge as if they have the “magic bullet.” Often their work is not tangible nor the difference they make measurable. Sometimes their clients struggle to apply it and in frustration don’t get the break throughs. Further those dispensing the advice have not led at a high level themselves. They have not made real life mistakes, earned a few battle scars nor dealt with the behavioural challenges of leading people. They can’t tell real stories that bring things to life.How can you give advice if you have never done it? Worse still these advisers rarely ask for feedback from their clients.
It is not good enough and we are doing something about it.
What do we do?
We work with good Companies to support them to execute their strategy. We are their “Strategy Execution Partners.” We collaboratively work with our clients as the “generalist” in their business. They are after all the experts and have achieved a lot over many years.
We ask the questions, we create the discussions within their teams, we apply a framework to bring it to life. Further we don’t keep it a secret. In fact our frameworks and tools are freely available and based on the research of the worlds experts. The value is not in the tool but in the discussions and alignment of the leaders in the business. It lies in the application of theory into the current business reality.
Our clients are privately held established Companies seeking to intentionally get better at what they do.
Core Business is getting the important things done which means supporting Business Leaders to disrupt the day to day Business as Usual Operations of the Business to grow capability & capacity. This means supporting them to change and adopt new ways of leading and focus. We help them to “Simplify their Business” by ensuring they have a simple Strategic Plan that their people can execute.
Often we support Leaders to develop their skills to lead at the next level or to grow and develop the leaders in their organisation so they can step back or bring the Company under management. This may be at the Governance, Advisory Board, CEO, GM or Senior Leadership Team level.
It sounds simple (and it generally is) but it is never easy to make a commitment to incrementally get better & better in an ongoing way. It takes focus and requires the important things to be done rather than the urgent.
This is about building a culture of high performance, learning, growing and coaching. The best leaders are the best coaches, managers, mentors and life long learners.
We know it works too. Our clients tell us each 6 months exactly what difference it makes in their lives & businesses. We also measure it so we have the data to show a very good return on their investment of time and money. There are no magic bullets either. It takes focus, hard work, clever thinking, tough discussions and a “try new things, fail fast & iterate the plan” approach to leading smart people.
Taking a long term approach to working with client companies we know they never leave our networks. They may disengage as a paying client but they re engage when they need us. We often work with clients for 3, 4 or 5 years (longer with many) and they come back as they need to grow to another level.
We also have fun, apply the same frameworks to our own business and live our Purpose and Values each day. Our people have been there and done it. Sure they have the academic qualifications but more importantly they have the real life experience of leadership & they love what they do. We make a difference & that it is valued by those we choose to work with.
But don’t take our word for it either…….ask any of our clients & as you join our networks there is plenty of opportunity to do this.