Leading With Intent

“Leaders are not paid to make the inevitable happen.”

This year has been a reminder that leadership is never static. For many people and organisations across New Zealand and Australia, 2025 has been demanding. Economic pressure, talent shortages, and persistent productivity challenges have been constant themes. Within that context, Pivot & Pace continued to evolve—stretching how we work, embracing AI-enabled processes, and ultimately delivering our strongest financial results to date. That outcome belongs to our entire team.

Greg has been instrumental in our ongoing success. His diligence, capability as a speaker and consultant, relentless work ethic, good humour and steady guidance anchor our business. Marie has continued to be the backbone of our client support and internal business operations, particularly as our service model and tools have evolved significantly. This year we reshaped our support team and welcomed Lisa, who has already strengthened our rhythm and capacity in her Associate and Executive Support role.

Our board also experienced important renewal. We farewelled two outstanding contributors, Denis Snelgar and Stuart Chrisp, whose wisdom and governance stewardship have shaped the firm’s journey. We also welcomed Mark Revis, who brings fresh energy, property and governance experience as we look to our next horizon. What has got us here won’t get us to where we are going!

As a firm, we continued to build on strong strategic partnerships with John Spence, the University of Canterbury, and through our third year sponsoring the Canterbury Civil Contractors’ Annual Awards and fourth year as a key sponsor of the Canterbury Institute of Directors. These relationships, alongside other professional services partnerships, have contributed to our learning, resilience, market insight and, importantly, enduring professional friendships. It also our way of giving back to those who support us.

Alongside the organisational story sits the personal one. Losing Mum in early January brought the year into sharp focus. Acting as executor alongside my brother was challenging but meaningful, and it also enabled us to complete our family farm succession—transitioning it after 110 years to my brother. That is something I am really proud of. It took compromise, challenging conversations and time to achieve my mothers intent & legacy.

This year marked my 21st year of self-employment, our 19th year of marriage (thanks to my wife for the endless support), and Pivot & Pace’s seventh year as a branded entity. I taught two postgraduate university courses, spent 36 days working in Australia across five trips, and managed seven weeks of leave. Our eldest daughter graduated with her Bachelor of Commerce, made the Dean’s List, and earned a scholarship to continue developing her tech start-up (very proud Dad) & our youngest two thrived at school and sport. The death of a good Army mate (who did some work for us at P&P) was tough reminder of how quickly life shifts and its fragility. In April I was awarded the ED by the NZ Army and made the decision to leave the Army on 1 December, concluding 34 years of service.

The data from the year reinforces my ongoing commitment to discipline and wellbeing—something that is a constant challenge. This years numbers include:

• 145 alcohol-free days – started tracking this year: scary

• 10,008 average daily steps – nailed the 10k

• 89 weights sessions and 133 cardio sessions – whew they hurt!

• 467.7 km fast-walked in dedicated workouts – Infantry knees hanging in there!

• 43 minutes of exercise per day on average (up from 34 in 2024) – Yay

• Average sleep of 7 hours 19 minutes – zzzzz need it!

• Cardio fitness above average – LOL I’ll take that as a win thanks Apple watch!

• 78 flights and 46 nights away from home working – It felt a big travel year & was.

• 31 business and biography books read – most things in the world have already been done….learn from others!

We are lucky enough to work closely with many of New Zealand’s admired businesses as they seek to improve, navigate change and implement their strategic goals. The learning is continuous, the expectations are high and the relationships are ones requiring high trust. I am grateful for the opportunities this presents and am constantly amazed at the international, national, industry and regional awards many of our clients have achieved.

It has also been a tough year for all leaders and businesses. Change has been constant. There have been really tough decisions, many courageous conversations and all have worked hard. Some industries have struggled while others have thrived. Through it all there has been a need to exercise judgement and to support key decisions – leadership is never easy.

From a client delivery perspective—relating to my own client work— annual highlights included:

• 26 executives coached individually within our Executive Leadership Programme

• Working closely as a strategist and advisor contracted to 18 different senior leadership teams and a number of Boards.

• 43 board meetings in a formal governance (chairing 34) including my first Australian board chair role.

• 41 strategic implementation planning sessions

• Four keynotes delivered and a black-tie dinner hosted

Across all of this, these key leadership lessons/reflections were my top 5;

  1. When we don’t reflect, we repeat. Reflection, self-awareness and understanding how we are perceived remain such underdeveloped skills in many senior leaders. Without reflection, mistakes recur, opportunities are missed and agility is lost. At a national level, persistent low productivity reflects this gap. Reflection is not a luxury—it is foundational to resilient leadership and building high-performing organisations.
  2. Leaders who avoid the frontline lose relevance. Tied in to point 1, absence at the frontline means leaders are not situationally aware. This erodes customer insight, safety awareness, operational understanding and credibility. Worse than that the opportunity to influence and motivate is lost. Teams acutely feel the absence of their invisible leaders. Leaders who are visible, curious and connected make better decisions—because they are grounded in reality, not assumptions.
  3. A three-year strategy without a long-term vision creates risk. Too many organisations anchor themselves to short-cycle planning that masquerades as strategy. Without a 10-year (or longer) vision and a clear mid-term strategy, companies drift into lists of operational preferences. Long-term intent forces discipline, prioritisation and investment thinking; without it, businesses default to being transactional, constantly needing to react & decline.
  4. Succession remains one of leadership’s biggest failures. Weak talent pipelines, unclear pathways and avoided conversations create disengagement among the very people organisations most need to keep. Boards who have directors with no clear tenure and no succession create the same in their management teams. This year I have seen banks seeking reassurance about board and CEO succession before lending—a signal of how material this risk has become. Succession is not an event; it is an ongoing critical process that requires strong leadership and courage.
  5. Exploitation dominates while exploration is neglected. Many organisations optimise relentlessly for today while underinvesting in exploration. This imbalance increases mid-term risk and erodes long-term value. The leaders who will win the next decade are those who rebalance intentionally and very few organisations invest in the processes to allow both activities to occur concurrently.

Leading with intent does not mean getting everything right. It means owning the learnings, staying connected to people, and intentionally committing to disciplined improvement.

It has been a full year—one I look back on with a mix of satisfaction and pride. Reflection highlighted to me just how much happens over twelve months: the mistakes, the learning & growth, the moments of overwhelm, and of course the wins! It is so easy to forget the great stuff that happens! Being able to laugh, take time out, work as a team and confide in like minded professionals keeps things real and grounded.

A long summer break now beckons. I look forward to returning in 2026 to review & challenge our own business vision and strategy implementation plan – live what we teach! Then to continue the journey alongside the leaders and organisations we are privileged to support as they work to “get it done” amid the complexity of modern business.

What have you learnt in 2025?

Click here to read: My personal family farm succession journey & reflections

Click here to watch a short video outlining what we do and how we do it.

2023: A Year in Leadership – Reflections and Learnings

Heraclitus, an ancient Greek philosopher, once said, “Out of every one hundred men, ten shouldn’t even be there, eighty are just targets, nine are the real fighters…Ah, but the one, one is a warrior.”

This last year I have been very fortunate to support so many of these “warriors”…..the professional leaders charged with the future success of their organisations.

The clarity of a full year of experiences often comes only with some distance. In the thick of the daily grind, time rushes by, filled with daily challenges and tasks. As my 19th year of self employment year ends, an extended break creates that valuable opportunity to pause and reflect.

At Pivot & Pace, we’ve had a dynamic year, providing comprehensive support to diverse & market leading companies. Our focus has remained on helping these organisations to define, adapt, and implement their strategies in the face of ongoing market fluctuations, change and disruption. We’ve seen our Executive and Operational Leader Programmes thrive, catering to the evolving needs of our clients. Our commitment to enhancing governance and succession planning has been ongoing.

In terms of expansion, we’ve broadened our horizons to Auckland and Queenstown, not just with a presence but also in strategic alliances. These partnerships, formed with academic, professional, and commercial entities, are guided by a crucial question: “How do we appear where our future clients are?” This philosophy has streamlined our approach to building trusted relationships and facilitating high value niche services alongside like minded partners.

The year wasn’t without its challenges, marked by highs and lows that are part and parcel of navigating a growing business in a competitive industry. Leadership, to me, is a never-ending journey of personal growth, a constant balance of self-awareness, decision-making, professional judgement and learning to thrive in ambiguity.

As a tradition, I like to reflect on my leadership roles – as Managing Partner, Board Chair, director, father, coach, and strategist – and to identify my key learnings. Here are my significant ones from 2023, in no particular order:

  1. Competition happens at the bottom. Those leading any industry are collaborating together. This year we have focussed on continuing to build on & formalise our strong strategic partnerships. When there is trust, alignment of shared values and mutual respect, this is a game changer in terms of making an impact to clients. Strategic partnerships take time, focused effort, resources and most critically they require the exchange of genuine value & goodwill between all parties involved.
  2. To have a diverse team you need to set them up to succeed. We all know the benefits of having diverse thinkers at the table (different cultures, ages, genders, experiences, education, industry expertise) but in order for them to make an impact and thrive some real consideration is needed to ensure the structures, behaviours and norms evolve to leverage this impact. Too often those who bring much needed different thinking don’t stay because they feel they don’t fit and can’t make an impact. If nothing changes, nothing changes.
  3. Giving time to help others has been some of my most fulfilling work in 2023. Each year I give back to others through some unpaid work. I have coached startup entrepreneurs, emerging directors, post graduate students and others who have who have simply needed a bit of support just to help them through a tough spot. I have personally learnt a lot from these people and they have helped me to explore different thinking and to be more empathetic. The giving works both ways!
  4. “The magic you are looking for is in the work you are avoiding”. Often we gravitate to the work we know, love and get energy from by default. But innovative thinking and the exploration & development of new ideas gets parked simply because of the energy needed and the time to prioritise it. This year I have been encouraged by several mentors to take reflection, listening, curiosity and questioning to another level. This has allowed better insights and has helped me to prioritise what I should be doing for future success.
  5. Real talent is exceptionally hard to find. Our business thrives on talented individuals who are all rounders – they can navigate complex client relationships and deliver strategic insights with impact. Identifying and nurturing such talent remains a key focus & challenge as we move into 2024.
  6. The “sandwich” generation is tricky. 2023 was such a full one year professionally and also personally. Juggling professional demands with personal responsibilities in a year filled with significant family milestones, young children and elderly parents challenges, has been a leadership learning curve in itself.
Our Purpose: “To make an Intentional Impact”

My own key personal achievements this year include:

  1. Wrote the content of a masters level ‘self leadership” paper. This is one of the papers on the University of Canterbury Online Post Graduate Diploma of Strategic Leadership and was a good challenge.
  2. Presented a University of Canterbury MBA & Executive Education Masterclass.
  3. In November 0f 2023 I completed the Institute of Directors “Advanced Directors” Course in Wellington. This was an amazing leadership course alongside a cohort of very experienced directors and with input from some of New Zealand’s most prominent professional directors. I learnt a vast amount about governance, myself and how to navigate complexity and ambiguity in the board room and CEO environment.
  4. Building (with help) a wooden fence around the garden. Sounds simple but over 6 days, 54 post holes (Concreted) with gates and wooden railings this was one of my most satisfying achievements of 2023.
  5. Spoke as the guest speaker at my hometown civic ANZAC service. In fact undertook a number of keynotes and panel events throughout 2023.
  6. Organised a joint 80th birthday party to celebrate both of my parents in November. This was a such a fun experience with 90 family and friends.
  7. Attended my brothers wedding in April which was an awesome farm & family celebration.
  8. Attended the 35th anniversary weekend of my Army Officer Graduating class. This was a great reconnection with good friends who undertook 12 months of leadership training together in a challenging environment.

Some key measured personal metrics of 2023:

  • Facilitated 47 strategic planning sessions.
  • Conducted 218 one on one executive coaching sessions.
  • Attended 60 board meetings as in my capacity as a director (Chairing 28 of them).
  • Advised 14 Boards of Directors.
  • Worked with 19 different Executive Leadership Teams.
  • Consulted to 32 different organisations internationally.
  • Attended 36 networking events.
  • Completed 5 CEO annual appraisals and reviews.
  • Led 20 customised leadership workshops.
  • Travelled on 73 flights, including international.
  • Completed an Oxford University Masterclass and the Advanced Directors Course.
  • Took 8 weeks of annual leave to recharge.
  • 17th year of marriage, 19th year of self employment.
  • 3 healthy children who are all growing, exploring, learning and active.
  • Contracted a clever virtual EA to support my practice.
  • Read 56 books (business and biography).
  • Maintained over the 12 months an average of 7 hours 37 minutes of sleep per night, 30 minutes of exercise each day, and daily average steps of 8625 (7.1km).

2023 was a busy and fulfilling year, one I look back on a think – that was hard but a lot happened! It was a year of post covid normalisation (a new normal), one of constant hustle and one that required a lot of energy.

Luke, Greg, Me: Dec 23

I love what I do and the people I get to share our mission with. I want to acknowledge my business partner Greg Allnutt, MNZM for his endless hard work, laser focus and professional expertise. Complementary skills allow both of us to play to our strengths and this is definitely the leadership & implementation (Combat) multiplier that drives our business success. I also want to thank our team and our independent directors at Pivot and Pace for their hard work and the positive impact they have each day.

To our strategic partners and our valued clients. Thank you, thank you for the opportunity to work with you and to be a small part of your business and leadership success. John Spence, our strategic partner in the USA – you rock!

We have big plans and some great initiatives planned for 2024 and I look forward to starting that journey soon…..maybe after another week or two recharging.

What are your reflections of 2023? What did you learn? What did you achieve?