Tag: Lead Change with Certainty

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Can You Really Improve Your Emotional Intelligence?

Can You Really Improve Your Emotional Intelligence?

This blog “Can you really Improve your emotional Intelligence?” (link here) from Harvard Business Review shows that Emotional Intelligence (EQ) can be improved with conscious effort and a desire on behalf of the leader. Self awareness is a big part of leadership and the best leaders (in my experience) are those who are situationally aware. They are aware of others, what is happening in their world, of their impact on others and they are constantly developing new tools to handle different situations.

I have been doing quite a bit of personal development in this area as I look to improve how I lead my team and also work with other CEO’s to develop their awareness and EQ. I have recently focused on team feedback, my EDISC profile, my HOGAN profile and will complete a 360 feedback profile over the coming weeks. Leadership is a journey and if you are not constantly looking at how to get better as a leader, how to influence and how grow as a person then you will get the same results you have always got!

How do you constantly challenge yourself to get better as a leader? 

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Any decision Is Better Than No Decision

Any decision Is Better Than No Decision

This blog (Make a Decision Already) from HBR provokes thought. Personally I feel that any decision is better than no decision and that even if it is wrong or needs iteration (adjustment or amendment) then the team is on its journey to success. The secret is to have a culture that engages the team and allows plans to adjust quickly if they are not working or can be built upon. There is also a balance between making a clear decision and knowing when one needs to be made. “Don’t make a decision until you have to” does have merit especially in times of constant change or when there is a lot of things to consider. Understanding when the decision needs to be made is then key to success i.e. the “decision point”.

Certainly not making good clear decisions for your team team and allowing uncertainty and people to fill the void with assumptions leads to mediocrity disengagement. I wrote about this some time ago in this blog “Leadership Lessons from the army: How to Fight to win“. 

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Voice of The Customer Workshop

Voice of The Customer Workshop

Working with the business development team of EMDA (see their website here) in Auckland last week as they hear from their valued clients exactly how they can take their service to a new level. Already a great company with happy clients but to be able to listen & hear what they need to do to lift the bar is very valuable.

Read more about “Owning the Voice of Your Customer” by linking here.