Making High Performance Leaders Better

I do a lot of work with high performance leaders. In fact I have just completed a survey which I will share over the coming weeks about their key learnings over the last 12 months and what challenges they expect to face in the next 12 months to bring.

Executive leadership coaching is a growing part of my practise here in Christchurch that is growing by referral and it involves working with high performance, experienced individuals in key leadership roles who want to get better at their craft. This link (read here) explains why leaders need to be aware of their “blind spots” and how some good coaching can take them to a new level of influence over their teams and key people. Leadership at the senior level is about leading through others. In itself this involves coaching, mentoring, developing and getting key managers better at their game…..better a delivering results, better at leading their own parts of the business.

Image

I work with CEO’s in a number of ways. Firstly to help build their strategy and then to help roll it out across the company. Primarily this is about “Business Execution” or executing the strategy. This is a major challenge in amongst the chaos of “Business as Usual.  I now have a number of high performance CEO’s from prominent companies seeking what I term “professional development.” They work virtually or travel from around the country to invest in their own development. This involves working with them in a high trust relationship to get them better at their craft. It involves the following;

a. Being a sounding board. Leadership is a lonely space so having someone with no other motivation except to see them succeed is something that is of high value. Someone outside their organisation, outside their team and outside of the Board of Directors. I have some who simply want to spend time and talk through key decisions and to help them get clear on their thinking and why they think that way.

b. Challenging their Blind Spots. We all have them and this is an area I have worked hard on myself. Better self awareness, better situational awareness of those we lead, key strengths and how to play to them and how to build the skills in your team to cover weaknesses. Empathy for others and tools for getting the best out of people are generally at the top of the list of these important “soft skills”.

c. Building a Framework = Finding Time. Generally CEO’s are very time poor. Finding time for them is key as we challenge how they might structure their week, month & year. A good cadence of team and one on one meetings, time for strategy, review, lessons learnt and strategic thinking all form part of this along with the disciplines required to actually execute such a framework. One of the biggest things I find is that busy leaders do not take time off. They risk burn out, lack balance between work and family life and few give themselves the time to recharge. As a leader of a large organisation you are responsible for feeding a lot of families. You have an obligation to be at the top of your game so you can make the best decisions and deliver the best results. Time out is critical and the discipline to make it a priority is key.

d. Building on Strengths. The best return on investment is to play to and build on your strengths and to build a team around you to do the bits you are not so good at. I find many leaders who beat themselves up for the parts they struggle with and often they focus on these negative areas. Why focus on things you are not naturally good at and tend to loath doing?

e. Execution. Actually supporting leaders to do what they set out to do. Everyone needs accountability and in a space where performance is key everyone needs a push to get out of their comfort zone and to seek excellence. Real situations require practical solutions and one thing I really enjoy is working with leaders to actually do what they need to do.

f. Seeking Excellence. As in high performance sport any % gained is pure gold. It is easy to lift performance from say 65 – 85%. But every % over and above 85% (or however you like to think of it) takes conscious effort, focus, trial and error and execution with a focus on measuring progress. A leader is only as good at their last game so building on performance, banking lessons learnt and pushing outside comfort zones is key.

g. Providing the Right Network. I certainly do not claim to know what it is all about and I challenge anyone who can. Leadership is a journey (not an event) and having the right peer group, mentors, exposure to research, case studies, stories/examples, academic courses and others who are on the same journey is an absolutely critical part of developing talent and talented leaders. I see my role as providing the right things at the right time to build personal networks.

h. Leading in Change & Enabling Culture. The pace of change is fast and continuing to get faster. Technology, competitor moves, globalisation, client expectations, economic conditions have never involved so much change. How do CEO’s lead in times of constant change and how can they enable a culture that top talent wants to be & remain a part of? The culture of an organisation is a strategic advantage that no competitor can steal so enabling a culture of excellence, that is resilient to change, is innovative and close to the customers needs is critical to growing and leading a business.

Working with high performance leaders is one of the things I love about my role. It is satisfying, challenging and I learn a lot about leadership, different sectors and different companies. The common theme is that no one actually teaches you how to lead people & how to get the best out of them. It is not a University course or a seminar or an event. Everyone you meet can & should teach you something and without doubt it is one of life’s ultimate challenges.

Are you working with someone to help you get to the top of your leadership game?

The Art of Storytelling

The Art of Storytelling

Story telling is a powerful way to get ideas across. We are genetically wired to enjoy them. The best leaders “manage by storying about” and it is a great talent to be able to highlight things through real life examples. This blog (link here) is worth a read because it touches on storytelling and why is is important.

“When a man die…

“When a man dies a library burns”

Read that quote recently again and it is so true. A little like losing a key long term employee, many years of collective knowledge and learning goes with them. Leaders at the top of their game never stop learning. They commit to the pursuit of excellence and continually look for new ideas, incremental improvements and different ways of lifting the bar.

This week we have a CEO leadership event here in Christchurch with Bruce Cotterill speaking about how he has built culture, achieved success and turned several companies around including Yellow. I am looking forward to many of our clients attending and the discussions that follow of from such an event.

Can You Really Improve Your Emotional Intelligence?

Can You Really Improve Your Emotional Intelligence?

This blog “Can you really Improve your emotional Intelligence?” (link here) from Harvard Business Review shows that Emotional Intelligence (EQ) can be improved with conscious effort and a desire on behalf of the leader. Self awareness is a big part of leadership and the best leaders (in my experience) are those who are situationally aware. They are aware of others, what is happening in their world, of their impact on others and they are constantly developing new tools to handle different situations.

I have been doing quite a bit of personal development in this area as I look to improve how I lead my team and also work with other CEO’s to develop their awareness and EQ. I have recently focused on team feedback, my EDISC profile, my HOGAN profile and will complete a 360 feedback profile over the coming weeks. Leadership is a journey and if you are not constantly looking at how to get better as a leader, how to influence and how grow as a person then you will get the same results you have always got!

How do you constantly challenge yourself to get better as a leader? 

Enabling Leaders: Live to lead

Leadership at the CEO level is about leading through others. In a nutshell this means enabling good people to lead others in the wider organisation to succeed. It is about setting people up for success, supporting, guiding, mentoring, developing your functional heads of department (or whatever you call them) to deliver the agreed deliverables for the company and to ensure they do so consistently.

This means constantly investing in their development and supporting them through the good and the bad.  I have to constantly challenge myself to get better as not only a leader but at how I can enable others working at the top of their game. Last week in my capacity as a Reserve Army officer I assisted the NZ Army to select potential Army Officers to undergo Officer training. This involved working in a close team and assessing candidates over a three day period. I learnt a lot more about what to look for and how to assess leaders and it was my first time in that Army environment where I was not being tested myself. Not only was it a pleasure to see smart young people giving it 100%, it was hard work as part of the assessment team and given we were making decisions about peoples future lives and the Armys future leaders we were pushed to make clear and justifiable assessments.

Yesterday I did some self reflection after going through an hour long debrief with a psychologist looking at the results of my “Hogan” profile. An in depth look at who I am, how I lead and some of the things that I need to leverage and be aware of so as to lift my leadership to another level. Already I have seen a return on this investment through the conversations it has opened up with my team and with clients.

This morning I will be working with a high performance leader for three hours as he invests time into his leadership style, skills and actions. Leadership is a lonely space and those committed to constant and incremental improvement achieve great things for not only themselves personally but their organisations and those they lead. It is a really positive journey of growth and an opportunity to try new things, make mistakes and from that comes the true gold = Lessons learnt!

What have you learnt lately in you role as a leader? How do you stay at the top of your game as a leader? I’d love some feedback and thoughts on this.

“It is not the …

“It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.”

Theodore Roosevelt – Excerpt from the speech “Citizenship In A Republic”
delivered at the Sorbonne, in Paris, France on 23 April, 1910

I love this quote. It reminds me that it is good to try and fail, in fact failing is where the best learnings come from in life. When you scratch the surface all successful people have had some big failures, learnt some hard lessons and indeed have a number of battle scars.

My heroes and mentors are all people who have done hard and risky actions……emphasis on action. The Ed Hillary’s, the Neil Armstrongs, Buzz Aldrins, Winston Churchills, Nelson Mandelas on the world. People who faced adversity, lead from the front and made it happen. Not the commentators, analysts or knockers.

What are your thoughts?

 

Any decision Is Better Than No Decision

Any decision Is Better Than No Decision

This blog (Make a Decision Already) from HBR provokes thought. Personally I feel that any decision is better than no decision and that even if it is wrong or needs iteration (adjustment or amendment) then the team is on its journey to success. The secret is to have a culture that engages the team and allows plans to adjust quickly if they are not working or can be built upon. There is also a balance between making a clear decision and knowing when one needs to be made. “Don’t make a decision until you have to” does have merit especially in times of constant change or when there is a lot of things to consider. Understanding when the decision needs to be made is then key to success i.e. the “decision point”.

Certainly not making good clear decisions for your team team and allowing uncertainty and people to fill the void with assumptions leads to mediocrity disengagement. I wrote about this some time ago in this blog “Leadership Lessons from the army: How to Fight to win“.